Welcome to MIRAAL Collections. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website.
1. General
These Terms & Conditions apply to all visitors, users, and customers of MIRAAL Collections.
MIRAAL Collections reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice. Any changes will be posted on this page.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, colors, sizes, and other information displayed on our website are accurate.
However, actual product colors may vary slightly depending on your device or screen settings.
MIRAAL Collections reserves the right to correct errors, inaccuracies, or omissions and to update product information whenever necessary.
3. Orders
When you place an order through our website, you are providing a request to purchase the selected products.
MIRAAL Collections reserves the right to accept, reject, or cancel an order for reasons including product availability, pricing errors, incorrect customer information, or suspected fraudulent activity.
We may contact you to confirm your order and delivery details before dispatch.
4. Pricing and Payment
All product prices displayed on our website are subject to change without prior notice.
Delivery charges are separate from product prices unless otherwise stated.
A flat delivery charge of PKR 200 applies to deliveries across Pakistan.
Customers are responsible for providing accurate payment and contact information where applicable.
5. Shipping and Delivery
MIRAAL Collections delivers orders all across Pakistan.
Our standard delivery time is 3–5 working days after the order has been confirmed and dispatched.
Delivery times may vary due to circumstances beyond our control, including courier delays, public holidays, weather conditions, incorrect addresses, or other unforeseen circumstances.
6. Returns
Customers may request a return within 3 days after delivery, subject to our Return Policy.
Returned products must meet the applicable return conditions, including being unused, unworn, and in their original condition and packaging.
For complete details, please refer to our Return Policy.
7. Customer Responsibility
Customers are responsible for providing accurate information when placing an order, including:
- Full name
- Complete delivery address
- City
- Contact number
- Any other information required to process and deliver the order
MIRAAL Collections is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
8. Website Use
Customers agree to use our website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities
- Attempt to interfere with the website's operation or security
- Copy, reproduce, or distribute our website content without permission
- Misuse or attempt to gain unauthorized access to any part of our website
9. Intellectual Property
All content available on the MIRAAL Collections website, including but not limited to:
- Brand name and logo
- Product images
- Product descriptions
- Graphics
- Text
- Website design
- Other original content
is owned by or licensed to MIRAAL Collections and may not be copied, reproduced, modified, distributed, or used commercially without prior written permission.
10. Third-Party Services
Our website may use or provide access to third-party services, such as payment providers, courier services, communication platforms, or WhatsApp.
MIRAAL Collections is not responsible for the policies, availability, security, or performance of third-party services. Your use of such services may also be subject to their own terms and policies.
11. Limitation of Liability
MIRAAL Collections will make reasonable efforts to provide accurate information and reliable services. However, we do not guarantee that the website will always be available, error-free, or free from interruptions.
To the extent permitted by applicable law, MIRAAL Collections will not be responsible for losses or delays resulting from circumstances beyond our reasonable control.
12. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Changes to These Terms
MIRAAL Collections reserves the right to modify these Terms & Conditions at any time.
Any changes will become effective when posted on this page. Customers are encouraged to review this page periodically.
14. Contact Us
If you have any questions regarding these Terms & Conditions, your order, or our policies, you can contact MIRAAL Collections through:
- The WhatsApp button displayed on our website
- Our Contact Us page
MIRAAL Collections
Thank you for choosing MIRAAL Collections.